Amidst the COVID-19 pandemic, here are some updates regarding operations at Modern Steep:
News has been virtually non-stop in recent months regarding the global spread of COVID-19. With closures, delays, and other disruptions to day-to-day routines, we understand how challenging this has been and will be for so many people here and around the world. As such, we want to share just a little about how we're managing with all of this in mind.
About Our Facility: Our fulfillment center is not open to the public. The space is accessible only to our small fulfillment staff at any time. Our staff remain vigilant, as with any time of year, in maintaining a clean and orderly environment.
About Our Staff: Our staff maintain high regard for personal hygiene and are remaining extra vigilant when it comes to hand-washing and cleaning of surfaces. Furthermore, we have committed to following all guidelines posted by official entities most notably those referenced below, and especially when it comes to contact with others.
About Our Tea: While most of our teas are sourced from tea-growing regions in other parts of the world, teas hitting the U.S. marketplace are most generally produced several months in advance of reaching our shores. The tea-making process includes the application of up to 200F degrees of heat to prevent or control oxidation in addition to a heat-based system for drying the leaves to bring moisture content to a point of 4% or lower. Once made, the finished tea is immediately packaged for shipment using hermetically sealed packaging in order to shield contents from air, light and moisture.
Finally, tea is prepared with water temperatures exceeding 150F degrees, which, according to the World Health Organization, is hot enough to kill most viruses. And, boiling water will kill pathogens like bacteria, viruses, and protozoa. Our recommended steep temperatures range from 160-205 degree Fahrenheit.
About You: First, we wish you well during this most unique and difficult time in our world. With that in mind, we will remain vigilant going forward to keep you informed of any changes to our practices and/or operations. And, we recommend more than anything that you stay informed about the larger outbreak situation through official and reliable sources.
About Resources: We urge all people to refer to official sources for the most current and credible information available based on the evolving situation. As such, we are regularly monitoring the following sites for the latest information and instruction:
In addition to general information about the virus, the CDC has included an FAQ section specifically devoted to COVID-19. It is regularly updated and may be a good resource should you have additional concerns or questions.
In closing, we will continue the monitor the evolving global situation all the while doing our best to maintain high standards during our process of providing healthful, organic tea for our customers. After all, we believe that tea can be an enjoyable and healthy practice involving the mind, body and spirit.
Wishing you peace, love, tea and great health.